FAQ

• Please note that our delivery of mattress can only be scheduled on Mondays, Wednesdays and Saturdays. Our delivery times are subject to availability. Kindly indicate your available time slot to our staff in-store upon payment. For special deliveries on Sundays and Public Holidays, please submit your request at point of payment or by e-mail. Deliveries on Sundays, and Public Holidays are subject to availability and a S$50.00 surcharge.

• Delivery to restricted locations, such as military camps, offshore islands and Sentosa, where permitted by applicable/prevailing laws, will incur a surcharge of SGD 50.00. Do approach our staffs to ascertain if your location is restricted, please drop us an enquiry at cs@epitexhome.com and we will be happy to assist you.
• For locations without lift access (such as HDBs, other property types and destinated delivery address), a surcharge of SGD 10 lifting fee will be charged for each storey without lift access.
• If our movers are unable to complete the delivery successfully (for any reason attributable to you such as last-minute changes to the delivery address, incorrect delivery details being provided, recipient available to receive delivery or the property’s management denying our entry), a surcharge of SGD 50 will be charged for each unsuccessful delivery.

• A disposal fee of S$ 50.00 per mattress is payable if you request that we dispose your old mattress(es) from the same premises during the delivery of your mattress purchased from Epitex. Please provide us with the required details for the disposal at point of payment or checkout. We will not accept any belated requests for disposal, i.e. after the delivery of your Epitex mattress(es) has been completed.

Where can I buy a quality mattress in Singapore?

• You can purchase premium mattresses from Epitex Sleep Tec both online and at our physical mattress store in Singapore. We offer convenient mattress shopping options including browsing our full collection on our website for mattress online SG purchases, or visiting our showroom to test mattresses in person. Whether you're looking for a single mattress, queen size mattress, or king size mattress Singapore options, we provide island-wide delivery for all mattress online Singapore orders.

What types of mattresses do you offer at your mattress shop Singapore?

• At Epitex Sleep Tec, we're a trusted mattress brand in Singapore offering diverse options including latex mattress Singapore collections, hybrid mattress Singapore models, and cooling mattress options. Our range includes specialized products like the best mattress for back support Singapore residents trust, as well as various cooling mattress Singapore solutions designed for our tropical climate. Each mattress type is crafted to meet different sleep preferences and support needs.

Do you have affordable mattress Singapore options and regular sales?

• Yes! We regularly feature bed and mattress sale Singapore promotions, including queen mattress sale Singapore and bed mattress sale Singapore events throughout the year. Our mattress price Singapore range caters to various budgets while maintaining quality standards. We believe an affordable mattress Singapore shouldn't mean compromising on comfort, which is why we offer competitive pricing on everything from single bed mattress Singapore options to king size mattresses.

 What mattress sizes are available and what are their dimensions?

We stock all standard Singapore mattress sizes:

• Single mattress Singapore: 91cm x 190cm, perfect for children's rooms or guest bedrooms
• Super single mattress Singapore: 107cm x 190cm (super single mattress size Singapore standard)
• Queen size mattress Singapore: 152cm x 190cm, our most popular bed mattress Singapore size
• King size mattress Singapore: 183cm x 190cm, ideal for master bedrooms

Each size is available across our product range, from latex to hybrid options, with transparent mattress price Singapore listings online.

Why should I choose a latex mattress and where can I buy one?

• If you're wondering where to buy latex mattress in Singapore, Epitex Sleep Tec specializes in premium latex mattress Singapore products. Latex mattresses offer exceptional durability, natural hypoallergenic properties, and excellent support for back pain sufferers. They're also naturally cooling, making them ideal for Singapore's humid climate. Our latex collection represents some of the best value in terms of longevity and comfort per dollar spent.

What makes a good mattress for Singapore's climate?

• A good mattress Singapore needs to address our tropical heat and humidity. We recommend cooling mattress options that feature breathable materials, moisture-wicking fabrics, and temperature-regulating technologies. Our hybrid mattress Singapore models combine pocket springs for airflow with comfort layers, while our cooling mattress Singapore collection uses specialized foams and fabrics designed to dissipate heat. Whether you choose a queen size bed mattress or single mattress, prioritizing cooling features ensures better sleep quality year-round.

Can I buy mattresses online from your store?

• Absolutely! You can conveniently buy mattress Singapore products through our mattress Singapore online platform. Our website offers detailed specifications, customer reviews, and high-quality images for each queen size mattress online and other sizes. Shopping for a mattress online Singapore with Epitex means you get the same quality assurance as in-store purchases, plus free delivery, easy returns, and the convenience of shopping from home. Our mattress online SG service includes expert customer support via chat or phone.

What's the price range for different mattress sizes?

• Our super single mattress price Singapore starts at competitive rates, making quality sleep accessible. Queen mattress Singapore pricing varies based on mattress type (latex, hybrid, memory foam), with our mattress sale Singapore events offering significant savings. King size mattress options represent our premium range. We maintain transparent pricing across our mattress store Singapore locations and online, with detailed breakdowns of what makes each bed and mattress sale Singapore offer valuable.

How do I choose the best mattress for back support?

• The best mattress for back support Singapore depends on your sleeping position and body type. Side sleepers typically need medium-soft support for pressure relief, while back and stomach sleepers benefit from firmer options. Our hybrid mattress Singapore collection offers excellent spinal alignment through zoned support, while our latex mattress Singapore range provides consistent, responsive support. Visit our mattress shop Singapore to test different firmness levels, or consult our online guide when shopping for queen size mattress online options.

What's included when I buy from your mattress brand Singapore?

• When you buy mattress Singapore products from Epitex Sleep Tec, you receive more than just a bed mattress Singapore. All purchases include island-wide delivery, professional setup (for in-home delivery), warranty coverage, and a satisfaction guarantee trial period. Whether you're purchasing during our bed mattress sale Singapore promotions or at regular pricing, you get the same comprehensive service. Our queen size mattress, super single mattress, and all other sizes come with care instructions and access to our customer service team for any questions about your single bed mattress Singapore purchase or larger sizes.